Aavira operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated luxury shopping experience (the "Services"). Aavira is powered by advanced and secure e-commerce technologies, which enable us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories:

• Contact details: including your name, address, billing address, shipping address, phone number, and email address.
• Financial information: including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.
• Account information: including your username, password, security questions, preferences and settings.
• Transaction information: including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
• Communications with us: including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device & Usage information: including information about your device, browser, IP address, and how you interact with the Services.

Information Sources

We may collect personal information from the following sources:

• Directly from you: when you create an account, visit or use the Services, or communicate with us.
• Automatically through the Services: from your device when you use our products, via cookies and similar technologies.
• From our service providers: when we engage them to enable certain technology on our behalf.

How We Use Your Information

• Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, remember preferences, and create a customized shopping experience.
• Marketing and Advertising: For promotional purposes, such as sending marketing emails or showing online advertisements based on your activity.
• Security and Fraud Prevention: To authenticate your account, detect or investigate fraudulent activity, and provide a secure shopping experience.
• Communicating with You: To provide customer support and respond to inquiries.
• Legal Reasons: To comply with applicable laws or respond to valid legal processes.

How We Disclose Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

• With vendors and third parties who perform services on our behalf (e.g. payment processing, shipping).
• With business and marketing partners to provide targeted marketing.
• When you direct, request us, or consent to our disclosure to third parties.
• In connection with a business transaction (merger/bankruptcy) or to comply with legal obligations.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority. If you are a parent or guardian of a child who provided us info, please contact us for deletion.

Security and Retention

Please be aware that no security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive information. We retain information as long as necessary to maintain your account, provide Services, and comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have the right to request access to, deletion of, or correction of your personal information. You can opt out of promotional emails at any time. To exercise these rights, please contact our support team.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.